Customer Related Informations
- Standard operating procedures (SOP) for handling consumer’s complaints..
- Contact Numbers for Complaints/Emergency
- Public Notice : Ha ka khasi / In English
- Notice :Replacement of meters by prepaid meters under IPDS…
- Notice : Extension of 60% waiver of delay payment charges
- Public Notice : Non-Receipt of First Electric Bill…
- Extension of Delay Payment Charge…..
- Electricity Tariff 2018 – 19 (w.e.f. 1st April 2018).
- Notice : Related to authorities who can waive Delayed Payment Charge (DPC) and recovery of the balance outstanding dues…
- A special scheme for making payment of outstanding electricity bills…
- Office Order relating to waiver of Delayed Payment charge and recovery…
- Electricity Tariff 2017 – 18
- Load Shedding Notice w.e.f 21.04.2017 for Shillong Distribution Circle
- Public Notice on Distribution Tariff for FY 2017-18.
- Notice : Consumers Grievances Redressal Forum.
- Notice : A special scheme for making payment of outstanding electricity bill with 60 % waiver of delayed payment charges….
- Order related to Delayed Payment Charges and recovery of the balance outstanding dues …
- List of InstaPay which are currently live with MePDCL for Online Bill Payment.